Online or Face to Face Sessions?
- laylasiggers
- Jun 17
- 2 min read
Updated: 5 days ago
Online vs Face-to-Face Counselling: What’s the Difference and Which Is Right for You?
Counselling is more accessible than ever in today's world, with clients able to choose between face-to-face or online sessions. Both options offer valuable support, but the experience can feel quite different depending on your needs, preferences, and lifestyle. Understanding the key differences between the two can help you make an informed decision about which approach is right for you.

Face-to-Face Counselling: The Traditional Setting
Face-to-face counselling takes place in person, typically in a quiet, private setting such as a counsellor's office. This environment allows for full non-verbal communication, including body language and facial expressions, which can deepen understanding and connection. These ques can provide counsellors with a greater idea as to what might 'really be going on'. Many people find that being physically present with their counsellor helps build trust and a stronger therapeutic relationship. The act of going to a separate space for sessions can also help create a clear boundary between everyday life and emotional processing.
However, for some, attending in-person sessions may be challenging due to travel time, mobility issues, or anxiety about being in an unfamiliar space. I understand that, for some, attending sessions in an unfamiliar place can be very daunting. I have tried to ensure my counselling space is as comfortable and inviting as possible, however, if there is anything I can do to make this experience more comfortable, please let me know.
Online Counselling: Support From Anywhere
Online counselling involves meeting with a Counsellor via secure video call. This option offers greater flexibility and convenience, making counselling sessions more accessible for those with busy schedules, health concerns, or who live in remote areas. Many clients feel more comfortable opening up from the familiarity of their own home, and for some, online sessions reduce the anxiety that can come with face-to-face interaction.
That said, online counselling may not be ideal for everyone. Technical issues can occasionally interrupt sessions, and some people miss the immediacy and presence of being in the same physical space as their Counsellor.
So, Which Is Better?
There’s no one-size-fits-all answer. Some people thrive in the structure of face-to-face counselling, while others appreciate the flexibility of online sessions. What matters most is finding a setting where you feel safe, supported, and able to engage in the therapeutic process.
Many Counsellors, such as myself, offer both options, or even a combination of the two, you can choose what suits you best at different times in your life.
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